Utility Help is Available

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Utility Help is Available Notice to Utility Customers As customers of the City of Alton, help is available to you in resolving possible complaints about your electric or gas service. You can contact a utility representative at the following address: The City of Alton 905 3rd Ave. P O Box 910 Alton, IA. 51003-0910 If your complaint is related to service disconnection, safety, or renewable energy and the City of Alton does not resolve your complaint, you may request assistance from the Iowa Utilities Board by writing to: Iowa Utilities Board: 350 Maple Street, Des Moines, IA 50319, or by calling: (515) 281-3939 or toll-free (877) 565-4450 or by E-mail to iubcustomer@ub.state.ia.us

Heating Assistance Available

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The Low-income Home Energy Assistance program offered through Mid-Sioux Opportunity, Inc. will be taking applications for the program year that will begin October 1, 2013 and end September 30, 2014. Please note the enclosed flyer for details. Apply early, as this is on a first come first served basis and funds are limited. Upon approval by Mid-Sioux, funds will be disbursed to the City and applied. This may take several weeks.

Tree Trimming

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Trees Require Trimming, Too! Tree Responsibilities for Property Owners NOTICE TO PROPERTY OWNERS We have had several complaints about trees overhanging streets and sidewalks. Please note the following City of Alton ordinances pertaining to trees, and take necessary action if you are in violation. 5.04 DUTY TO TRIM TREES. The owner or agent of the abutting property shall keep the trees on or overhanging the street, trimmed so that all branches will be at least fifteen (15) feet above the surface of the street and eight (8) feet above the sidewalks. (Code of Iowa, Sec. 364.12(2c)) 5.05 ASSESSMENT. If the abutting property owner fails to trim the trees as required in this chapter, the city may serve notice on the abutting property owner requiring him to do so within five (5) days. If he fails to trim the trees within that time, the city may perform the required action and assess the costs against the abutting property for collection in the same manner as a property tax. (Code of Iowa, Sec. 364.12(2d&e))