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Avoid a Surprise in Your Water Bill

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On occasion outside water meters stop measuring usage. If the City Staff notices your readings are substantially down from previous months this could result in a significantly higher water bill when it is caught up with the inside meter. To prevent the possibility of this happening, be sure to check your inside and outside water meters […]

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Efficiency Incentives Available

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Efficiency Incentives Available Now is the time to invest in energy-smart products and take advantage of the cash incentives offered to you by Alton Municipal Electric. We offer a variety of energy efficiency programs that can help you lower your utility bills. Bright Ideas Delivered Right to Your Email. Are you looking for more energy-saving tips, simple […]

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Winter Parking Reminder

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Winter Parking Reminder Seasonal Parking Rules We would like to remind citizens that parking is prohibited on Alton streets from October 15, 2013, to April 1, 2014, between the hours of 2:00 a.m. and 6:00 a.m. Violators will be subject to a $10 fine.

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Utility Help is Available

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Utility Help is Available Notice to Utility Customers As customers of the City of Alton, help is available to you in resolving possible complaints about your electric or gas service. You can contact a utility representative at the following address: The City of Alton 905 3rd Ave. P O Box 910 Alton, IA. 51003-0910 If your complaint is related to service […]

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Heating Assistance Available

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The Low-income Home Energy Assistance program offered through Mid-Sioux Opportunity, Inc. will be taking applications for the program year that will begin October 1, 2013 and end September 30, 2014. Please note the enclosed flyer for details. Apply early, as this is on a first come first served basis and funds are limited. Upon approval […]

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Avoid a Surprise in Your Water Bill

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On occasion outside water meters stop measuring usage. If the City Staff notices your readings are substantially down from previous months this could result in a significantly higher water bill when it is caught up with the inside meter. To prevent the possibility of this happening, be sure to check your inside and outside water meters to verify they match. If there is a discrepancy contact City Hall so our Water Superintendent can assess what steps need to be taken, either fix or replace the meters. If you want the City to check the meters for you, call City Hall 712-756-4314. The meter on the left is the water meter in your basement connected to your incoming service line. The meter on the right is your outside reader that is read by the City Staff on a monthly basis. The way to check them is to match the meter on the outside to the meter in the basement. The basement meter is the true reading of water usage in your house. The outside meter is more apt to be incorrect/slow due to equipment failure, stuck numbers or broken wire, etc. The readings should match, with the exception of the last digit. The last digit on the outside meter will always be “0” while the last digit on the basement meter will change. The usage will be based off of the outside meter, so it will always end in a zero.

Efficiency Incentives Available

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Efficiency Incentives Available Now is the time to invest in energy-smart products and take advantage of the cash incentives offered to you by Alton Municipal Electric. We offer a variety of energy efficiency programs that can help you lower your utility bills. Bright Ideas Delivered Right to Your Email. Are you looking for more energy-saving tips, simple hints, and other timely information about energy efficiency for your home? Then sign up today for our free Bright Ideas e-newsletter that is distributed monthly to your email inbox. Questions? Visit www.brightenergysolutions.org or contact Leonard Pottebaum at Alton Municipal Utilities.

Winter Parking Reminder

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Winter Parking Reminder Seasonal Parking Rules We would like to remind citizens that parking is prohibited on Alton streets from October 15, 2013, to April 1, 2014, between the hours of 2:00 a.m. and 6:00 a.m. Violators will be subject to a $10 fine.

Utility Help is Available

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Utility Help is Available Notice to Utility Customers As customers of the City of Alton, help is available to you in resolving possible complaints about your electric or gas service. You can contact a utility representative at the following address: The City of Alton 905 3rd Ave. P O Box 910 Alton, IA. 51003-0910 If your complaint is related to service disconnection, safety, or renewable energy and the City of Alton does not resolve your complaint, you may request assistance from the Iowa Utilities Board by writing to: Iowa Utilities Board: 350 Maple Street, Des Moines, IA 50319, or by calling: (515) 281-3939 or toll-free (877) 565-4450 or by E-mail to iubcustomer@ub.state.ia.us

Heating Assistance Available

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The Low-income Home Energy Assistance program offered through Mid-Sioux Opportunity, Inc. will be taking applications for the program year that will begin October 1, 2013 and end September 30, 2014. Please note the enclosed flyer for details. Apply early, as this is on a first come first served basis and funds are limited. Upon approval by Mid-Sioux, funds will be disbursed to the City and applied. This may take several weeks.

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