Electric Service
Outages
If you are without power, immediately call the Electric Department:
– (712) 756-4314 (weekdays from 7:30 am to 4:30 pm)
– (712) 756-5500 (Emergency/Afterhours)
Your Power
We have a diverse mix of power supplies allowing us to provide reliable, affordable, and environmentally friendly electric service for Alton’s citizens and businesses. More than 62 percent of our power comes from renewable resources.
The Electric Department ensures that power is safely and reliably delivered throughout the community at competitive rates. Currently we serve more than 960 electric customers.
In addition to ensuring power delivery and maintaining the reliability of our system and substations, the Electric Department installs services for residential and commercial customers, monitors the electric load, trims trees, and repairs streetlights for our community.
Your Energy Choices
A resilient and clean energy future is a priority for us as we serve you. In addition to the sizable portion of our power supply mix that comes to us from renewable and carbon-free sources, you may be considering additional ways to improve your environmental impact.
Bright Energy Choices
We offer a program that lets us, and our customers, support the development of additional carbon-free, renewable energy resources, called Bright Energy Choices. You can choose to participate in Bright Energy Choices, paying a small premium to contribute to the purchase of Renewable Energy Certificates to offset the portion of your energy that comes from fossil fuels. Learn more about Bright Energy Choices.
Considering other renewable options?
If you are looking into adding solar or other options for your property, we want to equip you with the information you will need to help make this decision. Learn more here.
Service Territory
Determine who serves your electric utility with the Electric Service Territory map (PDF).
MidAmerican Energy 888-427-5632